NEW STEP BY STEP MAP FOR TELUS CUSTOMER SERVICE

New Step by Step Map For Telus customer service

New Step by Step Map For Telus customer service

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If our reply settled your difficulty, remember to click on Accept as Answer to aid Many others within the Group.

Hey @DjE we could surely do what we can that can help. Could you remember to ship us A personal information and We're going to go from there?

Back again in the day, you had a option of businesses. Now We've megacorps that swallow each and every alternative option up and you also're still left with three selections spanning an entire nation, all of which collude with eachother to extort It really is customers.

@chris14 I wanted to clear up some inaccurate facts. We'll repair TELUS owned downed strains at no cost. We will only remove the road totally for construction/renovation reasons but there's a price involved. We sent you A non-public information in case you want to maneuver ahead with either circumstance. 

If our reply fixed your problem, make sure you click Take as Remedy to help you Other folks inside the Neighborhood.

I do know it is very frustrating because I'm in exactly the same situation, even though it truly is with regard to the Tv set signal which has been misplaced. 

Car-counsel helps you quickly slim down your search engine results by suggesting possible matches when you form.

If our reply resolved your concern, remember to click Take as Remedy to help you Some others within the Group.

Resolved conversations might be closed and saved for ninety times, and will be accessed from the Information Centre inside Telus customer service the My TELUS app. 

Telus has messed up on my Invoice a number of periods while in the pastfew months.  A short while ago by charging me 3 periods to get a carry it back that was by now returned. Then chose to go on and improve three of my strategies by themselves.  1st agent I spoke to was fantastic and tried using difficult to deal with The problem.  He even contacted loyalty that will help.  They never ever named.  I made an effort to call myself and was keep for good so I hung up.  Attempted A different agent he reported he would transfer me to loyalty than proceeded for getting upset due to the fact I would not make it possible for him to finish the call when he said he could not transfer me.

Car-propose helps you speedily narrow down your search engine results by suggesting possible matches as you form.

Furthermore, I had been disconnected many instances when attempting to speak with support and even still left on hold without any resolution.

Today my cell phone stopped connecting for the telus community. Due to this fact it's got taken me a forty five to sift with the ai gate keepers prompt's just to speak to a true individual, all whilst telus ai attempts anything not to allow for me to speak to an actual man or woman.  

Looks as if all we could do now's air our grievances on the public Discussion board within the hopes of somebody ready of authority can actually do something over it.  

I’ve under no circumstances utilized such a service in advance of, but it was simple and really handy. I noticed that my situation was going to destroy my entire holiday getaway, so you actually saved me.

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